Privacy Policy

1. Information We Collect

When you submit a booking request or contact form on this website, we collect:

• Contact details: full name, email address, phone/WhatsApp number
• Trip details: tour chosen, travel dates, number of people, pickup location, special requests
• Technical data: IP address, browser user agent (for spam and fraud prevention only)

We do not collect payment information on this website. All payments are arranged directly between you and our team.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your booking request or enquiry
• Send you a personalised quote
• Coordinate your tour (pick-up time, route, dates)
• Prevent spam submissions and abuse of our contact forms

We do not use your data for marketing, sell it to third parties, or share it with any party outside our team except as required by Moroccan law.

3. Data Storage & Retention

Booking enquiries are stored in a secure database on our server. We retain your data for up to 24 months after your last interaction with us, after which it is deleted. You may request deletion at any time by emailing us.

4. Cookies

This website uses only a single technical session cookie to protect our contact forms against automated attacks. This cookie contains no personal information, is never used for tracking, and expires when you close your browser. We do not use analytics cookies, advertising cookies, or third-party tracking scripts.

5. Third-Party Services

When you click a WhatsApp button, you are directed to WhatsApp's platform (Meta). Any data shared through WhatsApp is subject to WhatsApp's Privacy Policy. We have no control over data processed by WhatsApp or Meta.

Email notifications to our team are sent via a third-party email delivery service. Message content is subject to that provider's privacy policy. We do not share your data with email providers beyond what is necessary to deliver the notification.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data at any time
• Withdraw consent to receive further communications

To exercise any of these rights, contact us at contact@moroccodriverservice.com.

7. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All data is transmitted over an encrypted connection. No system is 100% secure, but we take every practical step to protect your information.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of this website after a change constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions, please contact: